Reference

How 222beat Handles Your Personal Information

Your account data — from the mobile number you register with to the payment method you choose — is handled with a clear set of rules.

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222beat How 222beat Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Every layer of your account — from the OTP that confirms your login to the payment reference stored against a Nagad transfer — is handled with defined security controls. We apply encryption to data in transit and at rest, limit internal access to your records on a need-to-know basis, and log all account changes with timestamps. Cookie settings can be adjusted from your browser at any time without affecting your account balance.

Encryption in Transit All data exchanged between your device and our servers — including bKash and Rocket payment details — travels over SSL-encrypted connections, keeping it unreadable to third parties.
Cookie Controls We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies from your browser without losing your account.
Access and Retention Your personal records are retained for the period required by applicable regulations. Once that period lapses or you request deletion, we remove identifying data from active systems.
Account Change Log Every update to your account — password reset, mobile number change, or wallet swap from Nagad to bKash — is time-stamped and stored so you have a clear audit trail.
PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you want to see what data we hold on your account, request a correction, or ask us to delete your records, our support team is the right place to start. You can reach us through live chat inside your account dashboard, by email, or via the help section on mobile. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request as soon as it is logged.

Live Chat Open your account dashboard and tap the chat icon. A support agent will take your data request, confirm your identity and log the case on the spot.
Email Support Send your request to our support email with your registered mobile number in the subject line. We will reply with a case reference and next steps.
Help Section On mobile, head to Account then Help to find the privacy request form. Fill in your details and submit — no need to call or wait in a queue.

Common Questions About Your Privacy on 222beat

These are the questions we hear most often about how personal data works on this platform. If your question is not here, live chat or email support can take it further.

We collect your name, mobile number, email address and the payment identifier linked to your chosen method — bKash, Nagad or Rocket — along with device and session data for security purposes.

Payment data is passed only to the relevant payment processor — bKash, Nagad or Rocket — to complete your transaction. We do not share it with advertisers or unrelated third parties.

Send a data access request via live chat or email with your registered mobile number. We will confirm your identity, then provide a summary of the personal data held on your account.

Yes. Submit a deletion request through our support team. We will remove identifying data once any legally required retention period has passed and confirm this to you by email.

We use session and preference cookies to keep the lobby working correctly. You can block or clear cookies in your browser settings at any time without affecting your account wallet balance.

This policy covers all account activity on 222beat, but whether you can access the platform depends on your local law and eligible region. Check current regulations in your area before opening an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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